Measures to Support Accessibility
- Accessibility is part of our mission to provide excellent service to all customers.
- Accessibility practices are integrated into our internal policies and procedures.
- Our team receives ongoing accessibility and usability training.
- We set clear accessibility goals and accountability within our organization.
- We regularly review and update our website to improve accessibility.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for improving accessibility for people with disabilities. WCAG defines three levels of conformance: Level A, Level AA, and Level AAA. Mountain View Heating is partially conformant with WCAG 2.1 Level AA. This means some parts of the website may not fully conform to accessibility standards.
Feedback
We welcome your feedback on the accessibility of our website. Please let us know if you encounter any barriers:
- Phone: (541) 389-6714
- Address: 110 SE 9th St, Bend, OR 97702
- Office Hours: Monday – Friday, 8:00 AM – 5:00 PM
We aim to respond within 2 business days.
Technical Specifications
Accessibility of our website relies on:
- HTML
- CSS
- JavaScript
These technologies are essential to ensure proper function and compatibility with assistive technologies.
Limitations and Alternatives
Despite our best efforts, some limitations may exist:
- User-Submitted Content: Some images or uploaded items may lack text alternatives. We review and resolve these issues within 10 business days.
Archived Content: Older files may not meet current standards but can be updated upon request within 3 business days.