Customer Reviews

See what our customers have to say about us!
reviews
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“I really mean what I said….Thanks for the good service.” – Charles H.
“Mountain View Heating’s service is truly top-tier. They are punctual, efficient, and obviously very well organized. I can’t recommend them highly enough.” – Tristan H.
“you have a great company… really good people.” – Gary S.
“Courtney is always very nice and gets me scheduled! Zach was just great today Honest . Courteous and as always I refer friends to you.” – Gloria H.
“Dell is an outstanding service representative. As a former VP of Sales & Service for a Caterpillar Co I should know.” – James B.
“A great experience. The technician was through and did a neat clean install. Well done.” – Bill R.
“Mike was great. He did listen and took the time to understand my non-technical explanation of thermostat concerns. Thank you Mt. View Heating for fixing a problem that would have been a real inconvenience come winter!” – David B.
“Great Job.” – David W.
“We are always glad to have Ken as our technician. He is the TOPS! Please schedule him for our November service. Thanks for being such a great company. We appreciate it!” – Drex J.
“Nice young man.” – Bob E.
“Ken was on time, professional, knowledgeable and hard working. Even though it took several weeks to get on the schedule, and even though the fireplace limitations precluded the big flames we were hoping for, Ken was great to work with. Thank you.” – Melinda P.
“Dell was great! Very informative and somehow made a/c service entertaining. Two thumbs up!” – Michelle K.
“I like learning about the components in my home – Larry Schneller a good teacher!” – David L.
“Ken is an outstanding employee. Friendly, knowledgeable, efficient.” – Ron L.
“Del and Jake were great. I look forward to many years of great service with Mountain View.” – Brenda G.
“Ken, as always, is a thorough professional who knows what he is doing. His work is impeccable! I very much appreciate that he was able to resolve the problem of the logs that were not put back properly by the other tech, and was able properly to put the fireplace logs back as they should go. Now the fireplace looks as it should, and the fan does not sound like an airplane getting ready to take off!” – Judy W.
“Zac was great. Wish there were more like him!” – Dennis P.
“As always, great service. From Denise on the phone to Larry Schneller’s house call. Always a good experience. Thank you.” – Lisa C.
“Great service!! I will have Jacob back in the Fall to do a heater check. He did a really good job and I want to be sure to have him do the check. I feel he is someone I can trust. I am glad I called Mountain View.” – Glenn M.
“Always happy with Ken!” – John L.
“MVH has the most amazing team, up and down the line …confident that the organization’s leader(s) are instrumental in developing and expecting their staff to create a positive experience at every level. Del and Jake are a wonderful example of the characteristics you look for in your work colleagues … friendly, professional, courteous, and knowledgeable. Thank you!” – Juanita S.
“I am very happy with their work and products.” – Charlie N.
“Excellent service. We feel very safe and assured using Mountain View Heating, Inc. as our heating and air conditioning service professionals. The technician was very helpful with the questions my husband asked. Thanks for keeping our home comfortable to live in.” – William L.
“Alan B. – Larry was friendly, professional and as best I could tell, did an excellent job. He gave us good feedback on how our system is functioning.” – Alan B.
“Could not have asked for a better overall experience.” – Kathy S.
“Mel serviced my AC unit today. Five star fantastic.” – Debi M.
“As always, your service was outstanding. That is why I have been a customer for 23 years.” – Susan A.
“Steve and Jeremiah went above what I expected. We could not be happier with the job both these men did and with our new Daikin heat pump system. Thank you!” – Steve L.
“Ken provided an outstanding service and repair call. He identified a glitch in the original furnace installation (fan did not come on when the humidifier was working resulting in water on the floor of the garage) and rewired it to work with the humidifier. He was very pleasant explained things very well, gave good advice and was obviously a real expert who cares about his work and his customers.” – Keith G.
“Very good service.” – Chuck N.
“Jeremiah did an excellent job. Showed up at 7 am all three days and worked non-stop all day, amazing.” – Gary S.
“Professional and courteous!!!” – Steve H.
“Larry is great and knowledgeable.” – Tim H.
“Ken worked quickly and efficiently. He was friendly and listened carefully to my questions and I’m very satisfied with his answers. Your staff are obviously very well trained and always so courteous.” – Kathleen Y.
“Jacob did great job fixing a challenging issue with our mini-split system. Very professional.” – Jean B.
“I cannot praise the entire team enough. They were great and I will highly recommend them to anyone that asks. In fact I already have when one neighbor saw their trucks out front.
“I think the world of Scott!!! Always finds the problem and fixes it; nice personality – great employee for Mt. View Heating. Please always send him for my service. Gratefully Bob G”
“Thank you for once again being a super company.”
“I have used you for years and have been satisfied with the timeliness and quality of service.”
“Technician did an outstanding job on my fireplaces and furnace. He also provided professional & personable customer service. Keep up the GREAT work.”
“Once again you were timely and efficient. We had some general questions that were knowledgably answered. See you in the spring.”
“Mountain View Heating has always given us excellent service, and today was no exception. Del was very professional in all ways, and I appreciated his kindness as well. Thanks again for the great service Del!”
“My compliments to Mtn View Heating. Since we’ve been here (3 years+), MVH has replaced our unit and maintained its efficiency since. Kudos to you and your employees.”
“This was all for an after-hours call that Larry took and provided amazing service. It’s not often that service providers get my feedback, but Larry definitely created a loyal Mountain View customer”
“We have been very pleased with the service and like the Comfort Care Program very much. ”
“This is a company standing head and shoulders above the competition. For fifteen years, annual checks, a few fixes … their service in our Bend townhome has been impeccable. Cheers to everyone connected with Mountain View Heating.
“This is the second time Dell has been out since the pandemic. I appreciate his thoroughness and competence as well as his helpful manner. You have great service and wonderful, caring employees. Thank you so much
“Year after year after year, Mtn View Heating personnel and equipment continue to excel.
“Ken is clearly up to Navy standards…new thermostat is a great improvement for us old folks…thanks and a Merry Christmas and profitable New Year.
“Ken always does a good job—we like hmi to be our service guy! You have a great employee in Ken.
“The best in the west!
“Top-notch – as usual
“I have been a Mountain View Heating customer with a total of 4 homes in Bend since 1997. I continue to be a satisfied customer.
“Casey was great!! Professional, and very knowledgeable and efficient. Thanks so much!
“We are grateful that you fit us into the schedule to replace the blower motor the day the part arrived so we had heat in our home. Lawrence Schaub did a superb job.
“Dell was great about explaining a more efficient way of running our furnace. He also took the time to explain about a number of things relevant to this maintenance service call. He was friendly and very courteous. Hope to see him again in the Spring!
“The best in the business… face mask and all… very professional.”
“Love your company and its employees!”
“I am very impressed with the service technician, Scott. He was very courteous and careful to wear his face-covering in my presence and inside at all times. Give this guy some positive feedback for me. I appreciate him!”
“Cassandra is really helpful and did a terrific job coordinating my repair and preventative maintenance. Scott fully explained the steps of the repair to me and fully established my trust in his ability to correct a bad situation created by other contractors. Many thanks to Scott and to Bob for their time and effort! Greatly appreciated!!”
“Scott did a great job. I am definitely switching to Mtn View to service our HVAC system.”
“James & Tony were a great team and did a super job.”
“James was patient, professional and extremely accommodating.”
“When a question came up about approval from the Black Butte Ranch architectural community to do the project, James was an outstanding partner as I was in “melt down mode” trying to figure out if we were approved to move forward. He keep working while giving advise and it all got cleared up with a couple of phone calls. He is a real asset to your company!!”
“Really like our service person. Super friendly and knowledgeable. Bonus, he fits into our family of redheads.”
“We really appreciate MVH scheduling us quickly as our air conditioner quit working during a heatwave. We thank you for your continued support in keeping us comfortable. Your technicians are great too! You hire great folks.”
“Always a pleasure to have Kasey service our heating & cooling equipment. MT. View made it easy to sign up for CC, no contact policy works well. Thank you, Becky Thomas”
“Our dogs really liked Del. We trust their judgment!”
“Del worked like crazy to fix a serious problem. I thought way above what he was probably required to. I am more than satisfied with his effort to help me out. According to me, he’s a legitimate good guy and you can send him over anytime.”
“This is the second time we have had Del as our technician and I could not feel more comfortable or pleased with his service and professionalism. Thank you for hiring and keeping people like Del.”
“Jared Stackhouse with my technician. He was very nice and kind. And looked over my AC unit. Very thankful and glad there was nothing wrong. Thank you!”
“One of the best companies I have worked with in Bend.”
“Long time customer….and a happy one. Thanks for the good work you all do.”
“Gerald explained the service program we have been using, and will be renewing. He explained the pressures and coil status as he conducted the service. Stated our unit was operating extremely well, which help convince us to continue the service program. Thanks!”
“On time, courteous and competent. Much appreciated”
“Ken Schneiter is a superstar. He knows what he is doing and is very thorough. Your company retains the highest standards and even when we aren’t there personally, we know he will watch out for our best interest.”
“I am more than satisfied. From the moment your staff answered my phone call, through scheduling, to meeting your technician, the experience was beyond exceptional. So much so that I signed up for your Comfort Club Package. You now have another customer for life.”
“Margie and Casey were both excellent. Thank you for the twenty years of service.”
“Thank you, Randy. You know your stuff and you have an excellent memory for the details.”
“Ken was on time, friendly, efficient, went over his work with us, and explained how the comfort club worked. We appreciate his good service and he is a great representative of the company.”

GET IN TOUCH

  • 110 SE 9th St.
    Bend, OR 97702

  • TEL 541.633.4505
  • OFFICE HOURS

    8 am - 5 pm
    Monday - Friday

    24 Hour Emergency
    Service Available

COMFORT CLUB

  • Join our COMFORT CLUB and save 10% on demand service repairs and up to 20% on your maintenance costs while earning $$$ towards your next system replacement or upgrade!

  • TEL 541.633.4505

PARTNERS

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