Mountain View Heating is striving for 100% customer satisfaction.

• Was everyone at our company helpful and courteous?------------------------------Yes  No
  
• Were we able to respond to your needs in a timely manner?------------------------Yes  No *
  
• Did the salesperson understand and meet your needs?------------------------------Yes  No *
  
• Was the warranty discussed and our maintenance agreements explained to you?----Yes  No
  
• Was the work performed to your satisfaction?--------------------------------------Yes  No *
  
• Was the work area left neat & clean?----------------------------------------------Yes  No
  
• List in order of importance the reasons you chose our company. (1 thru 6)

1 2 3 4 5 6 Price 1 2 3 4 5 6 Product 1 2 3 4 5 6 Salesperson 1 2 3 4 5 6 Location 1 2 3 4 5 6 Service 1 2 3 4 5 6 Reputation

Other Reasons:

• Would you use our company again and recommend us to others?-------------------Yes  No

If so, who? Phone: ( ) -

• What brought you to our company? (Check all that apply)

Yellow Pages Previous Customer Radio Newspaper Referred by Others Direct Mail TV

Your name: *

Your Address: *

Your Email Address: *

Your Phone: ( ) -